I was advised to take a damaged Iphone here to get...

I was advised to take a damaged Iphone here to get a repair by Apple as it was within the warranty agreement. On arrival the tech informed me they wouldn't be able to do anything on site and would send it to an apple store. Furthermore, they couldn't replace the device so I'd have to wait until it was returned (or not). I'd advise just going straight to an apple retailer.