I have come to see that Pheasant Run does not care...

I have come to see that Pheasant Run does not care to invest in the infrastructure of their venue. I come here yearly for a large convention and yearly the venue disappoints. The facilities are old, outdated and often repaired with duct tape. I imagine this space could be used for weddings. I sit there thinking, "what couple would want to get married in a room with duct tape on the floor and water stains all over the ceiling?"

At this convention, food is sold for attendees. In speaking with a manager about the 25 minute wait at the station selling pre-made sandwiches and packaged goods, he told me I had other options, which are sit down places or those selling foods that require cook time. They had one cash or credit register for 2 long food service lines and one for cash only. This led the the aforementioned 25 minute wait because its 2018 and people don't carry cash.

No one really seems to care at Pheasant Run because it happens year after year. I really wish this convention would relocate to a place that can truly handle these big groups.

Look elsewhere. This isn't a pleasant venue.

Update: I did receive the email but as you can see the exact issue I experienced and reported was glazed over and despite promise of changes, the setup was exactly the same today. Difference was there are less people here today.