Whitney Guzman

Review of Carolinas Medical Center Pinev...

BEWARE BEWARE BEWARE. PLEASE DONT GO TO THIS HOSP...

BEWARE BEWARE BEWARE. PLEASE DONT GO TO THIS HOSPITAL, WASTE OF TIME. THEY DONT CARE ABOUT ANYONE BUT ONLY ABOUT YOUR MONEY. JUST HAD MY WIFE AND 11 YEAR OLD WHO HAS 103 FEVER AND 2. HOURS LATER STILL NOT SEEN. I CALL IN AS ANY CONCERN FATHER WOULD HAVE. I SPEAK TO FRONT DESK ATTENDANT FEMALE WHO REFUSES TO GIVE ME HER NAME. SHE HAS THE AUDACITY TO SCOLD ME, BELITTLE ME AND INDIRECTLY CALLS ME A INCOMPETENT FATHER. SHE CHALLENGES ME AND STATED IF I WAS SO CONCERN WHY AM I NOT THERE TO PERSONALLY COMPLAIN TO ER. LITTLE DOES THIS (UNPROFESSIONAL MONSTER) KNOW, IM AT HOME WITH MY 1yr. OLD AND 3yr. OLD. THIS TOOK PLACE ON FEBRUARY 20th 2019 @ 11:09PM. THIS MISERABLE INDIVIDUAL STATES THAT ITS A 5 HOUR WAIT SO MY SON WILL BE SEEN IN A FEW MORE HOURS. I QUESTIONED HER AND STATED, WOULD YOU THINK MAYBE THIS INFORMATION SHOULD BE GIVEN TO THE PATIENTS WHEN THEY ARRIVE. IF KNOWINGLY YOU KNOW THE WAIT IS 5 HOURS WHY NOT GIVE PATIENTS THE OPTION TO EITHER STAY OR CHOOSE TO GO TO OTHER HOSPITALS THAT MIGHT ATTEND THEM SOONER. SHE STATED, WELL THATS A GREAT IDEA. REFUSED TO GIVE ME HER NAME AND HANGS UP. CLEARLY WITHHOLDING SUCH VALUED INFO ON WAIT TIME AND REFUSING TO ADVISE PATIENTS, CLEARLY SHOWS YOU (THEY DONT CARE). I SPENT 27,500 A YEAR FOR INSURANCE FOR THIS TYPE OF TREATMENT. THIS HOSPITAL DOES NOT CARE. PATIENTS PLEASE BEWARE. I NEVER LEAVE REVIEWS, THIS WAS PERSONAL, MY PARENTING WAS CHALLENGED BY A PROFESSIONAL WHO ACTED UNPROFESSIONAL. WHAT AN EMBARRASSMENT SHE IS TO YOUR ORGANIZATION. LETS SEE HOW MUCH YOU GUYS CARE TO EXPRESS EMPATHY AND REACH OUT TO ME.

V/R

INCOMPETENT aka CONCERNED FATHER