Heather Watson

Review of Arpi's Industries Ltd

My hot water tank started leaking on Sunday. My so...

My hot water tank started leaking on Sunday. My son turned off the water and the gas, and we determined we could function without hot water for 24 hours in order to save a weekend premium replacement. I have called on Arpi's for my heating needs for many years, so I called the main line at 11am on Monday morning. I talked to Jeff in dispatch, he scheduled me for a 1pm appointment to replace the tank. I was unsure of the tank size so Jeff ensured the plumbing tech had a selection of tank sizes with their appropriate hook up bits. Arpi's field tech, Darryl Barbour, called me at noon on MOnday and siad he could be at the house in 10 minutes if that worked for us. My son was at home, he let Darryl in, and my water tank was replaced by 1pm. Less than 24 hours after it started leaking. Darryl was very professional, and efficient. He also upgraded piping and venting to code as part of the install. The billing was exactly as I was quoted.
And, as my son put it, Darryl killed it!
Yet another great experience with Arpi's Industries. Thanks guys