Amateurish. Was called by the case handler that th...

Amateurish. Was called by the case handler that they would pay the current value of my stolen scooter .. I have taken out extra insurance to get the purchase value in case of theft for 3 years. Mister was not aware of this and still wanted to ship me off with the current value. Then indicated that it is clearly on the policy schedule and Mister would sort it out and I would be called back. Not called back after 1 week. Called again and was told the money is being transferred. No excuse nothing. Not neat and very unprofessional. I do not intend to sit on the chair of the practitioner. How can you overlook something like that