B
Bruce Merker Review of Club Las Palmeras
When I stayed at this resort, it was undergoing si...
When I stayed at this resort, it was undergoing significant construction. I was treated poorly by staff regarding my complaint about the drilling activity taking place on the other side of my hotel room wall at 8AM. My request for a room switch was denied. I had been issued a voucher for a free night at Hilton up to $200 because I sat through a sales event. I used this voucher in December. It is now mid April, and I have not received my money. Repeated attempts at contacting management have been met with apathy. If this is how Hilton Vacations treats potential customers, I can only imagine how they treat people who's money they already have.
Comments: