This radiology center needs adjustments, how can y...

This radiology center needs adjustments, how can you have a patient sit on there car for 1 hour and not tell them that you are running behind or simply answer the phone when a patient is trying to call to ask a question about there appointment or to just check on the status of their appointment. In my case i called them at 7:33pm when I arrived for my appointment did as they said , to wait in my car and waiting for a phone call that i never got , mind you that i was sitting in my car for an 1 hour already. Tried calling no one answered, decided to knock on the door for the lady who answered the door have me come in to basically tell me that they didn t know what happened, but i am not naive I know exactly what happened they forgot that i was there. To sum up everything told the lady that i was going somewhere else. I just hope they change their system and act on more professional manner with their patient and not be so dismissive with their patients.