Cody Prosser

Review of Embassy Suites Jacksonville

Staff are nice. The room is ok. Complimentary happ...

Staff are nice. The room is ok. Complimentary happy hour is the only reason I gave it 4 stars over 3.

Have to exchange bills for coins for the laundry machines at the front desk. Not sure why they don't have a coin machine in the laundry rooms but anyway.

The wifi is awful on the standard option. Takes 5 or more minutes to load a page sometimes. If it is that bad on the standard then I doubt the premium is significantly better.

They keep the side paths to the parking lot gated so if youre on the wrong side of the road you have to make a U turn every single time to get back to hotel which is irritating. At the time of this post there is construction blocking a left turn into the parking lot but they're adding to that area from what I can tell so left turns won't be possible even after construction is gone.

They have an online chat via your phone to message the front desk which is nice in these socially distant times, but they never brought the rags and coffee mug I asked for (room wasn't stocked with hand rags for shower or glasses) after confirming they would.

Overall not a bad hotel but I'll probably stay somewhere else in the future primarily because of the U turns I have to make and the shoddy internet since I'm here for work purposes. I