Kayo

Review of Hilton Singapore

I used it when I went to Singapore on my honeymoon...

I used it when I went to Singapore on my honeymoon. The rooms, the service, the location conditions etc may be good but I can not remember now.
Anyway it was the lowest ....
After arrival I relaxed in the lounge and ordered a drink ... Ginger ale for women.
The moment I tried to drink the one I brought, something black went into sight. However, I couldn't believe what I saw myself, and after a few seconds I decided and confirmed again.
I still see the antenna ...
Yes ... two cockroaches were in the glass.
I immediately told people who were at the entrance, but it was just the end, bringing in something new without apology.
I was angry and I was not at this hotel or lounge for a second. I returned to my room and told me why I moved to Conrad Singapore after I canceled the hotel, but it did not return a response even after about 40 minutes ....
I made an international call to Hilton Customer Care in Japan, but I was told that nothing could be dealt with here.

I called for Conrad Singapore and made it to the Japanese staff. The Japanese staff at Conrad Singapore negotiated with Hilton Singapore's duty manager and was able to immediately take the Conrad Singapore reservation after cancellation of the reservation.
The car to move from Hilton to Conrad was one where Hilton arranged a taxi.
When we checked out Hilton, we had a duty manager, but in the end no one could say anything directly to the apology.
I received an email from the duty manager after checkout ...
I don't feel like replying to an email that I don't know who sent it.
I really can not believe it.
I can not understand how many things I have in the glass, even if I look back over and over again.