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Sherika Tisby

4 years ago

Normally, I cringe at the thought of having to go ...

Normally, I cringe at the thought of having to go to a dealership to purchase a car, but I have to say that a five star rating would be an understatement considering what my family,friends and I experienced at Wesley Chapel Toyota. After car hunting for about 5 days, I wish I had made my last stop my first stop! My experience at Wesley Chapel Toyota was phenomenal from start to finish.

As I approached the entrance door I was greeted by a very friendly sales associate even after he realized I was there to see someone else. Know I did A LOT of online research on the particular vehicles I was interested in, so I was able to give Mr. Hugh Palmer an overview of what I was looking to purchase as he gave me his very professional, knowledgeable and unbiased opinion about my selections , he than introduced me to Mr. Lee Houston who took care of me from there. Lee knew everything there was to know about any car I asked about on their lot rather it was Toyota, Honda or Nissan, etc.! Lee showed me the models I desired and offered me a test drive. While I completely fell in love with the initial car I drove, the 2010 EX-L Accord as Lee had said I probably would, I still ended up going back to my roots of the Toyota. I've driven a Toyota since 2005, both the Solara and the Camry and that's what I ended up with again,the 2012 Camry previously owned by 1 owner. Of the many features I loved about the Camry outside of the touchscreen monitor, Bluetooth connection and gas efficiency, Lee informed me that the Camry does come with 10 airbags whereas the Accord comes with six. God forbid we will ever need of them to deploy, it is a piece of mind while I have my beautiful and healthy 7 yr. old daughter riding in the back seat to think about.

After making my decision , Edwin was the last team member I sat with while I signed all the final paperwork and took actual ownership of the car. He's another great member of the team, the interest rate ending up being lower than I expected and he offered a smart payment plan that allows me to pay biweekly which works perfectly for me; being a teacher it aligns exactly with my pay periods. God is awesome!

So God bless and thanks to Hugh,Lee and Edwin for the awesome service! I drove away in a model I'm extremely comfortable with and look forward to our continued relationship with Wesley Chapel Toyota for many years to come. Hopefully THEY are all still with the dealership when it comes time for me to trade in as they're the ones I'll want to buy my next car from. Definitely hands down a 10 **********star service! Hope this review helps in confirming any 2nd thoughts you may have or hesitation about going over to visit Wesley Chapel Toyota, the ONLY name I now know when anyone asks me from here on about purchasing a vehicle.

**More than worth the 1 hour and 15 minute drive:) ~ Ms. T!

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