Karolina Sz

Review of Radisson Blu Hotel London Stan...

Horrible customer service. Trying to reach recepti...

Horrible customer service. Trying to reach reception, calling for around 15 times, after someone picked up, he hung up on the phone. After calling again, he wasn t feeling comfortable with giving his name nor passing the phone to the manager. After going downstairs, Madeleine - Manager on duty, said there is no male staff in her team and she doesn t know who picked up the phone. I don t want to know what happens in an emergency situation.