Arlene Heyman

Review of New York Eye and Ear Infirmary

I'm a physician myself. Over the weekend I develo...

I'm a physician myself. Over the weekend I developed a red, swollen eye that hurt--an evil eye, as it were--and I didn't want to wait till Mon for someone to look at it. My opthalmologist recommended a Sunday trip to the Eye and Ear Infirmary on 14th Street. Although I came with enough reading material for three hours, I had no wait. Nurse Nurita Holley asked me the requisite questions and took my blood pressure; nursing assistant Jasna Gacevic checked my vision. And second-year resident Phillip Tenzel examined me and explained clearly what was wrong: I had a blocked tear duct, they saw ten of those a day at Eye and Ear, and he told me what to do for it. He went over the instructions twice while I wrote everything down. And he told me what to do to avoid future recurrences. I was out of there in a little more than an hour. Everyone was courteous, knowledgeable, and good-humored. A wonderful experience.