This mattress is way too soft. No support whatsoev...

This mattress is way too soft. No support whatsoever. The return process is not effortless. It took 3 weeks for them to even coordinate a pick-up (which they didn't actually coordinate, I did with the Salvation Army) then I had to store a king size mattress, box and pillow for about two months. I consider this a pretty big favor just so this company can have someone else pick it up at no cost to them. It's also worth mentioning I had to wait for my refund this entire time as well. So Leesa is holding onto over $1000 of my money and I'm storing their mattress. The mattress just got picked up today, so we'll see how long the refund actually takes. I was also responsible for sending the receipt myself, rather than Leesa coordinating with the charity that picked it up. Seriously, just make it effortless for me considering I'm already dissatisfied with your product. Call me a cynic, but I see on the website that for every 10 mattresses sold they donate 1. Perhaps these are the returns? It's nice to donate the merchandise. It is not nice how long it takes and super disappointed in the mattress itself. I wouldn't recommend Leesa to anyone.