Elissa Roberts

Review of Island House Hotel

We have visited the island several times, but this...

We have visited the island several times, but this was our first time stay there, and we stayed in one of the family suites at the back of the hotel. The accommodation was nice, quaint, and clean. The hotel staff at the front desk was wonderful, and very helpful upon check-in/check-out, and any time we called or needed anything! Keeping in mind that this was the first weekend the island was open after the pandemic shutdown, there were a lot of policy changes for the staff, and it was apparent that the hotel was not fully prepared to be open for the season. The indoor pool was not heated, most of the outdoor furniture was not accessible, and there was a lot of clutter and spaces that were just not ready to receive guests. The restaurant service and food was terrible; we did not even go back for our complimentary breakfast on the second morning. All in all, it is a nice place, but definitely not the type of accommodation we are used to receiving from high-end hotels. We will try another hotel on our next visit.