I read all these reviews before calling to make an...

I read all these reviews before calling to make an appointment, and that was the first mistake i made. I purchased a swing play-set from amazon and I called to get a quote for the installation. set up an appointment for Wednesday and pre-paid in advance and I was told someone would call me in a day or 2 to confirm the appointment. 3 days later on Monday I called back because no one called me, and I was reassured everything was good and that I would get a call back. Tuesday I called back and I spoke to a young lady who also assured me everything was on track for Wednesday. so I took off Wednesday to make sure I would be home because I was told the technician would only complete the job if someone was home. so I waited for 4 hours and i never heard anything. finally I called and the technician said he will be there in an hour. 2 hours later I called again and now the technician says he cant make it and we should reschedule for a week later, and then he also decided that was the right time to inform his manager and me that was he was in the hospital on Sunday and he was behind on his work for 3 days. I lost a day of work for nothing. not to mention I called every day to confirm only to waste my time. everyone please be aware. I got my money back but was a total epic fail. if I could give this company 0 stars I would based my on experience.