Stayed at Regent for one night and overall experie...

Stayed at Regent for one night and overall experience is disappointing at check in, room condition, and check out.

Check in desk appeared to be helpful and offered a call upon room is ready but no call at all.

At check out the staff has no interest to know if my staying is pleasant one.

Most disturbing part was constant strange loud sound from somewhere water pipe throughout the night, smell from shower curtain. This hotel does not check room condition.

It is definitely a rare experience in a five stars hotel in Asia. Don't think I would go back nor recommend this hotel to anyone I care. The only great experience is at Manhattan bar.