Melissa c

Review of Direct Auto Insurance

Horrible place of service. My car has been in the ...

Horrible place of service. My car has been in the shop for about a month now it s ready, but still waiting on a field agent to come inspect it. The claims lady Fatima said someone was assigned last Tuesday 10/8 it takes three business day and a week later still no one showed. I called today to talk to someone besides Fatima ,because she was rude and not helpful so I spoke with the claims operator she took my name and number said she d have Fatima call me and no call back. This place needs to be shut down for bad business.!