I've lived in excelsior for a long time, this was ...

I've lived in excelsior for a long time, this was my first time staying at the Elms. The room was great, the king sized bed was very comfortable, however the pillows were hard as a rock. The outdoor area with the pool and hot tub was very nice, and the staff at the front was also very helpful. The bar doesn't serve frozen drinks, which on hot days would be very nice, but that is just personal preference. The cafe staff was also very polite, however the Latte wasnt steamed quite to where it was suppose to be, so it was more milk with coffee. I had a pleasant stay overall and would definitely return for another night.