Shalene Onyango

Review of Stonegate Apartments

If there was a way to rate this place less than 1 ...

If there was a way to rate this place less than 1 star, I would. They were relatively accommodating while we lived there. However, the moving out process was so terrible. I was charge $800 for new carpet even though there was never any discussion about the condition of the carpet before I moved in. They charged me to replace the carpet in the entire unit and could not provide any documentation stating that the carpet was new and in perfect condition before I moved in. I refused to pay and now have been sent to collections for the cost of replacing carpet that could not have been that badly damaged in the 9 months that I lived there. Everyone there acted like it was out of their hands, there was nothing they could do, etc. So frustrating and the $800 doesn't include what I also lost from my security deposit so in total Stonegate wants $1,100 of my money for something they cannot prove is my fault.