Peter Freeman

Review of Rio Suites Hotel

The RIO wasn't good in presenting the USA resort, ...

The RIO wasn't good in presenting the USA resort, the lift stopped working in my tower on the 12th floors ,
The room air-conditioned needed a little more. Servicing as the smoked atmosphere was not able to make sure that you can breathe and I have asmatic condition and found it hard to breathe and sleep in the Room,
The bellman took 1hour and 40 minutes to collect my luggage and take it to the front door.
I had booked a Lyft transportation service and awaited the arrival at the front lobby door, The Lyft driver pick up point was some 400 feet on the other side of the parking areas, after 5 minutes they left and I was charged a cancellation fee of $ 5.00 , asked the bellman were was Lyft drop off and was informed that the area was other parking areas, As a Veteran with war service disability and two large luggage cases ,I was unable to take the luggage O the Lyft area and the bellman could not leave his location to assist me.
The meals were good in texture and value.
The Rio Hotel and casino I believe is 37 years old and is showing it's age ,