Hanah Sfar-Gandoura

Review of Blue Whale Spa

Customer services and engineers are fabulous and e...

Customer services and engineers are fabulous and extremely helpful. The sales team are vile, unhelpful and rude- they don t want to know as soon as you ve had your deposit. They also caused me a huge amount of stress as they were so difficult. They ignore all emails and questions- even when you point out how awful you ve been treated.

I must reiterate how helpful and nice customer services and engineers are. It s just the sales team- a total of 10 emails ignored after paying the deposit!!