Brygette Branco

Review of The Queensboro Shirt Company

I am absolutely amazed with Queensboro! I really c...

I am absolutely amazed with Queensboro! I really cannot recommend them enough and I wish more companies were like this! I ordered a few polo shirts to be embroidered with our organization logo. Soon after the order was placed, I was sent a preview and the text of the logo was too small to properly see. I reached out to Queensboro and let them know the issue I had with the preview. A REAL PERSON, Xane Thompson, emailed me back and offered to redesign the logo to fit our needs. Perfect! No other company would offer to do that and I think it goes above and beyond what I would expect, I am SO HAPPY Xane was able to do that! Not only did he redesign the logo for us, it was done super fast as well. Once our shirts were in production another REAL PERSON, Craig Kittner, emailed me to let me know the status and asked if there was anything he could do. I let him know the order was time sensitive and he responded telling me he would ensure our order was on time. It arrived on time and the shirts were beautiful. The logo looks great and the quality of the shirts and embroidery were very high. Once our shirts were passed out, two sizes we ordered ended up being too small, so I reached out to Craig and let him know our issue. A couple hours later Andrea Blake emailed me to let me know the shirts were being replaced with larger sizes and would be delivered in a couple weeks and there was no need to return the smaller shirts. This experience has been nothing but positive. I love everything about Queensboro and I have already recommended them to plenty of friends and coworkers. The prices are great, the customer service is beyond perfect, and the quality is amazing. If you have any doubts about this company I hope this review is enough to convince you of how great the Queensboro team is. I will 100% be using them for any of our future products.