Julie Luang

Review of Club Las Palmeras

I booked a 1-night, Studio with kitchenette room f...

I booked a 1-night, Studio with kitchenette room for my son's 7th birthday celebration on a Sunday. The water slide in particular with the splash pad is what attracted me at first when I saw it on their website. Check-in time was at 4pm but I called ahead of time and the front desk clerk said all of the hotel's amenities were open to use before 4pm check-in time, and they would text us when the room was available. So my family and I arrived around 2:30 and hung out in the pool area til a few mins before 4pm check-in cause it rained and the staff told us to get out. We did not receive a text as instructed, however, our room was readily available once we inquired at the front desk. The room was located on the 3rd floor, with a pool view. Nice and clean to hotel standards, the employees were extremely friendly. Not a bother in the world. The kids had a blast at the pool, which was the highlight of our stay. Definitely coming back and already referred this hotel to others.