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Steve Martens Review of Best Western Phoenix Hotel
Room service was dismal. One day they never showe...
Room service was dismal. One day they never showed up. We had to go get towels on 3 different occasions out of 6 nights. We had to go get cups, toilet paper, and lining for the ice bucket from the front desk. The lobby was okay. The breakfast room was well taken care of and always had food ready to go. There was garbage laying out by the ice machine all week as there was along the 2nd story deck. Bottle caps, cigarette butts, some old plastic card - nobody cleaned up!
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