Two weeks ago on monday I arrived late in the even...

Two weeks ago on monday I arrived late in the evening at the hotel reception after a very tiring trip from Brussel to San Diego. When they swiped my credit card it was refused. I found out later that an error in a computer system caused an incorrect blockage of the card earlier when I tried to use it at the airport. I offered them to pay cash for the room, but they would not except. When I asked why they would not except my cash money, the person at the reception only replied that it was their policy. They send me back into dark abandoned streets of San Diego. I had to call a coworker to come over from a different hotel to use his credit card to get a room. If I was not able to contact anybody, I would have spend the night on the street. Raddison should now that this was the last time I stayed at one of their hotels and they should also realize that I work for a company that send hundreds of people to this hotel every year. I will for sure advise my coworkers to choose a different hotel next time they travel to San Diego!