Jenna Fahnestock

Review of Margaritaville Hollywood Beach...

The Spa is nothing special and the steam room and ...

The Spa is nothing special and the steam room and "extras" aren't great. The services, however, were good. The Coffee Shop has great beverages and perhaps some of the best service at the resort! Daniel and Ariel are the nicest and most accompdating people and we appreciated them going above and beyond for us during our stay! :) The Margaritaville restaurant has a long wait to be seated and to get food at all hours, even when not busy! The food is AWFUL anyway. Highly disappointed. And the service is one of the worst dining experiences I've ever encountered. The hostess did not even speak to us upon arrival. The employee Nimfa(?) was the rudest, most unprofessional person in the hospitality industry. She put off many people in our party and we left immediately. We explicitly told the rest of our colleagues not to go here during our stay, mostly because of HER. She singlehandedly ruined our night and we will be sure to spread the word and follow up with management. Which is very sad because the resort itself, rooms, location and all other staff have been polite and very helpful.