Marjorie Masel

Review of Market Place: Handwork of Indi...

NO CAN DO : Market place Handy work of India

NO CAN DO : Market place Handy work of India

On the one hand I have been wearing MPH clothing for years.
I love the fabrics and the embroidery, and some of the styles. On the other hand these garments after washing a dozen times, with vinegar and salt in hot water, still bleed color into the hand washing basin. When I called the MPH about this issue ( read free :consulting to make their product better for their consumers) , I was greeted with a NO CAN DO ATTITUDE. I EVEN TOLD THEM TECHNIQUES OF HOW TO SET THE DYES! NOPE , WE CANT DO THAT , OUR ARTISANS DO THEIR OWN THING, WE CANT CHANGE ANYTHING. Then they proceeded to lecture me about the conditions in India. Ouch, my husband was born in India, I have been to most of the country dispersed upon several trips. When I pointed out that obviously they have taught their artisans to finish seams., NOPE WE CANT MAKE ANY CHANGES. When I told them about another fair trade company WINTER SUN who employees people from Equator and DOES set their dyes, NOPE WE CANT LOOK AT THEIR WEB SITE , THE SITUATION IN ECUADOR IS DIFFERENT THAN INDIA! FOLLOWED BY NO ONE HAS EVERY COMPLAINED ABOUT THE DYES. When I called them back to tell them that last weekend I showed three people, complete strangers, with my data, their website, on the fly in a tourist town, and in the future I will also share the no can do attitude and that the dyes bleed after a dozen washings, I was told they are CHANGING THEIR CARE INSTRUCTIONS! IN OTHER WORDS PASSING THE RESPONSIBILITY BACK TO THE CONSUMER.
THEY HAVE LOST MY BUSINESS!