ALAN RENDL

Review of La-Z-Boy

We purchased a premium La-X-Boy arm leather reclin...

We purchased a premium La-X-Boy arm leather recliner in November of 2013. We also purchased the leather warrantee for $100. After less than two years our leather recliner is unfit to be left in our den. The leather on the top pillow has turned a rusty red color where the rest of the chair is a dark brown. The leather warrantee is not worth the paper it is printed on. They would not even look at the problem. Calling the Customer Affairs office, all they could tell me is that the chair is no longer under warrantee -- too bad! In addition to the leather, the rocker ratchet does not work properly and the recliner handle has lost most of its finish
This is very poor quality workmanship for a $1482, top of the line recliner. I would not purchase again from a company that does not stand behind their producth