John Parkin

Review of Monarch Casino Black Hawk

This place was rude about how they treated me, cuz...

This place was rude about how they treated me, cuz I had an expired Temp tag. Because I was trying to update my pin number, so I could access my free play that they just sent me a flyer for. An to redeem my bus ticket which they say they will redeem after you have 300 pts, but told me they wanted 350pts. Before they kicked me down my reimbursement for my bus ticket. They just acted like, very strict in their response for turning down my request to have them update my pin, number stating it was the gaming law an there was nothing they could do for me