I am both baffled and offended by customer service...

I am both baffled and offended by customer service and truly wish I had an alternative service option. Someone is trying to use my phone number to start their service, which is bizarre given I still have a Florida phone number. The first person I spoke to was wonderful, but Heather consistently hanging up on me and then the manager (I failed to commit her name to memory, her rude demeanor stuck out more) giving me attitude when I m reasonably concerned is beyond me. I see I m not alone in being repulsed by how customer service treats people. I stated multiple times it wasn t the company s fault so their vile attitudes are so uncalled for. If you cannot work with people, please do not work in customer service.