I hate to leave negative reviews on local business...

I hate to leave negative reviews on local businesses but I have to warn customers that there is a no exchange, store credit, or return policy on bedding here. I bought an inexpensive (thank god) mattress less than 24 hours ago and after 2 hours of laying on it WITH added pillowtoppers, it was still so firm that both of my arms lost circulation and went numb all the way to my fingertips. I have fibromyalgia and this mattress is not usable for me and will never be so. I wish I had been informed of the no exchange policy in any way before I purchased.

I hate to say it, but this is why people hesitate to buy locally and go with chains. I was going to buy my sofa set here but now that I realize their exchange policy is non existent, I will probably end up elsewhere just in case. If you are someone who doesn't foresee having to return something, I think they have good furniture for decent prices, but otherwise be cautious.

**Edit** after leaving this review I was contacted by one of the store managers and they are working with me to try to resolve the issue so I added a star.