Michael Sexton

Review of New City Nissan

Worst Nissan dealership I've ever encountered.

Worst Nissan dealership I've ever encountered.

I purchased a certified preowned 2013 LEAF, which meant it went through a rigorous, 167-point inspection. One day after purchasing the vehicle, I noticed an issue with roaches. Once I opened all compartments, it was apparent that the vehicle was infested (eggs/shells in the trunk area). I eventually fixed the problem myself. A few days later, I used the windshield wipers during a light rainstorm, and quickly noticed they were dry-rotted. I fixed that problem as well. Both of these problems were minor, so I wasn't too upset at the time; however, a few days later the air conditioning went out. When I took the vehicle to New City Nissan, they informed me that it was due to a recall that hadn't been completed yet. That's when I finally realized the 167-point inspection was just words on a piece of paper. All three of these problems would've been caught if the inspection was completed and checked by a supervisor.

I haven't been to the other Nissan dealership on the island, but I highly recommend you avoid New City.