Mina A.

Review of WellsFargo Bank

This took place on Saturday, April 6th 2019.

This took place on Saturday, April 6th 2019.

I am an international businessman. I have opened a business account with Wells Fargo using my only Government ID the United States of America provided me with. Wells Fargo accepted my ID saying that it works just like a green card. BUT, when I go to withdraw money, they asked for 2 form of ID. If they need 2 forms of ID, why not ask for 2 forms of ID before opening the account.

Wells Fargo was very hungry to open my business account, then limiting me on using my account.

They didn t accept my United States of America Employment Authorization Card that I opened the account with. So I called Wells Fargo on the phone and they informed me that it is not their right to ask you for another form of ID since I m an international businessman and they will be calling the branch. In the mean while, the bank manager lady she was rushing to close and go home while I was there 1 hour before closing time, telling me that even if main of Wells Fargo called she will not allow it, making fun of me with her co-workers. I provided my social security, dates of transactions, date of opening the account etc. but she never listened or paid attention to me, she let me finish then shoot me again with 2 forms of ID while laughing.

How come a professional bank manager can make fun of clients? Is it because I look young and successful? Or is it because she doesn t know how to respect people?

Not just I couldn t withdraw money to handle and take care of my business. The lateness of paying the money had caused me 12% loss because Wells Fargo can t accept the ID I opened the account with.

I have filed a complaint for the unprofessional service and attitude, also I will be closing all of our accounts with Wells Fargo since the bank does not care enough about their clients.

I and my family been in business for over 35 years. No hesitation, I will be spreading the word of my experience yesterday, since the bank absolutely don t care. Plus I haven t mentioned the unauthorized transactions that has been taken from my account and receiving a letter from Wells Fargo apologizing that they took money from my account without my permission.
FOR BUSINESS OWNERS, RUN AWAY FROM WELLS FARGO. ABSOLUTELY DO NOT RECOMMEND THIS BRANCH.