Very disappointed after 7 years of orders on this ...

Very disappointed after 7 years of orders on this site without any concern.
Order placed on December 20 Bat received on December 31 !! shipment on 3/01 never received on 21 January after several reminders from the carrier and veoprint. Small complaint after all logical for a document that we expected in early January. No apologies - just a little not even complete for a product that we will never have !!!! In short it is better not to have problems with VEOPRINT ELSE TANT PIS FOR YOU ...... to the pleasure gentlemen, I will take care of your advertising! I don t like to post negative comments but at least have the courage to accept your mistakes.