The sales department was great however the servic...

The sales department was great however the service department is lacking. I dropped my car off for routine maintenance and a recall in the morning asked if someone could pick me up from work at 5 and they said yes. A gentleman pick me up and we arrived at the dealership at approximately 5:10. They did not bring my car until almost 6:00 after watching several customers come pick up their vehicles and leave. They then ran it through the car wash but didn't let it dry with the blowers as 6 is closing time and I was already upset. All the settings in my car was different and not how I left them. I Get home and find that my keychain is missing. That keychain may have only cost 50 cents but my daughter gave it to me and it had a lot of sentimental value. Such a disappointing experience and no apologies only excuses were provided by the service department employees.