Don't like being lied to by a staff member, i boug...

Don't like being lied to by a staff member, i bought a cordless vax on saturday which i was given the money for mothers day off my kids, i did not have chance to charge it till sunday morning but after an hour it said it was charged even though instructions say at least 3 hours, any way clipped battery on and turned machine on but it kept switching itself off, left it a few mins and tried to put back on charge but it still said battery was fully charged, we tried it again but same thing happened, i rang currys and said i was not happy and wanted to bring it back for and exchange or refund, girl asked where i lived as some one could call and have a look at it, i told girl i dont think so its a new machine and i was not having any sort of repair i asked to speak to a manager which she said she would bring to phone, a man answered and i said are you the manager and he replied yes i said of the store again he replied yes, i told him the problem and said i wanted a refund as at this point i was getting proper cheesed off, he told me to bring it back and they would ring vax for a diagnostic to which i said you can see the problem when i bring it, he went on to tell me that i could not have a refund on a brand new FAULTY machine till they got the say so and code off vax, i asked when i come in how long would all this take he said 20 to 30 mins again i was less than impressed, any way i took it back the following day where i asked to speak to the manager along came a chap and said his name, i said i spoke to the store manager yesterday to which he said thats me, i said no the manager was called another name, he told me that this person was not a manager so i flipped my lid and ranted in store that as a company they lie to customers, to be fair the the manager told a member of staff to sort me out and after nearly 30 mins of the staff member trying to get through to vax for a code the manager told him to hang up and give me a refund, after nearly 45 mins i left shop with my money, where i proceeded to argos to buy the same machine and was told any probs to take it straight back to shop for a refund or exchange, happily my new machine works a treat, its not first issue we have had with currys after sales but it will be the last.....Ms Cook