My wife and daughter had purchased me a electric s...

My wife and daughter had purchased me a electric sausage stuffer for fathers day and the first time using it the gear had let loose so know after spending 900 dollars I had to revert back to my old had crank to stuff 150# of sausage. I had called lem to notify them of issue And they wanted me to take the pieces apart that were broke and send it to them so they can send me new parts . I sent it to them and it s been 3 weeks still no communication as to where we are on this. So I called and checked on it today and got that they have just been so busy haven t got too it . Keep in mind I took stuffer apart and sent them the broken pieces . WOW!! So here I sit 900 bucks spent no product and I m doing my own repairer. I will probably resource my butchering needs elsewhere from here on out I have spent. Lots of money with lem and I m not even a valued customer ??