Joe Howard

Review of Jack Powell Chrysler Jeep Dodg...

I purchased a new RAM 3500 from this dealership in...

I purchased a new RAM 3500 from this dealership in 2008 and had multiple frustratingly poor experience with their service department dealing with warranty issues. Actually more than frustrating, some of them were what I felt to be outright dishonest attempts to avoid meeting their warranty commitments.

This was especially disappointing because prior to that experience I brought my truck to them for all scheduled maintenance and paid a premium for that service over what it could be done for elsewhere.

Now I am shopping for a new truck. I will purchase another RAM, but I will not ever purchase another vehicle from Jack Powell.