Yvonne Harris

Review of Michigan First Credit Union

I do not like how this credit union conducts busin...

I do not like how this credit union conducts business. If you have a problem with anything they are rude and overbearing they refuse to correct errors they make. My loan has been charged fees for several months the credit union said I missed several payments, took money from my savings without my authorization and said I was behind two months when I was actually ahead. If you call they love to hang up on customers or pretend they can't hear you. Nice location attractive building but a hot mess when it comes to services.
Update:
Thank you for your assistance. Everyone, (staff especially the security guard) was nice, patient, and professional. Thank you to Southfield EMS ( fire department). They were very knowledgeable and efficient. Even the police was nice, a little nosey, but ok. A special thanks goes to the gentleman who helped me.(I don't know his name). There are still some nice people in the world today. I will have to change my one star to four. Loan department still needs a little help!
Thanks again!