Thomas Zavaleta

Review of Audi North Austin

I continue to be amazed by the Audio North Austin ...

I continue to be amazed by the Audio North Austin service. The communication before, during and after is amazing. When a service is planned I typically call my advisor Darrell and he lets me know when a loaner will be available. I drive up, talk with him and then drive off in the loaner; usually in under ten minutes. He continually updates me and returns my car on time and clean! On multiple occasions, Darrell has gone above and beyond to resolve concerns I have raised about my car - he talks me through each item and always over delivers. I honestly feel he cares about customer experience and strives to give me the best experience possible. I recommend him and Audi and I am now a loyal customer and plan to return for my next purchase.