Last year I contacted Arpis about my old carrier u...

Last year I contacted Arpis about my old carrier unit nine-year-old carrier unit that was acting up but we got it running and I was going to have the furnace replaced then but life happened and I did not get it replaced last year. This fall it started acting up about a week ago and I contacted Robert from Arpi s again and said look I m sorry I didn t contact you last year my furnace is acting up and I just can t deal with this I need to have this replaced he remembered me and we talked for a few minutes and he had scheduled to have my furnace replaced at first it was gonna be about a week and he said he do whatever he had to do to make sure I had heat all the time. I am not your typical homeowner I have skills being a journeyman plumber myself so I was able to keep the furnace limping along until our furness could be replaced and it turned out he was able to come to two days later on the Friday. The two guys that he sent to my home one was a brand new apprentice and the other one what is the journeyman both were super professional there they knew what they were doing the didn t mind chatting with me they didn t mind having my dogs around him and they just did everything under the sun to make sure that this job went nice and smooth so that I was happy with my new furnace installation right now I can t say enough good things about the two guys that came to my home Jeff is the journey man and Reggie is his new apprentice . Again watching Jeff work with his new apprentice Reggie made me think back to the days when I would teach new apprentices as really felt that he wanted Reggie to learn and not just stand there and push a broom or go the other way and just bark orders at Reggie have have him do all the work while he watched ( the wrong way to teach ) . Again I would gladly have they to To have both these people back in my house for work in the future or to refer them to any of my neighbours or friends as they were very professional very friendly and cared about my home.

Regards

Ken Broatch
Happy home owner