Dave and electrician, Brian, installed my heat pum...

Dave and electrician, Brian, installed my heat pump. Both were professional, on time, and meticulous in their work. I have nothing but great things to say about them.
Billing was a little different. Although a last minute change should have resulted in a final balance discount, I received a bill for the original higher amount. When I called accounting to get the correct balance, I was told to contact my salesperson to find out how much I owed. Sloppy.