Very unprofessional as the phone number they adver...

Very unprofessional as the phone number they advertised for their labs are useless to call they rarely picked up their phone , I don't know how they run the business because no customer service available when you need them most. Dr Essa Lab suggestion for you please improve your customer service more accessible to your clients and if you don't have enough staff please employ some people who can attend your phone .What is the point you advertised that you are 24 hours service provider but in reality you are not.