ShamrockNRoll

Review of White Lodging Fairfield Inn & ...

I reserved a room for February, 2017, and I called...

I reserved a room for February, 2017, and I called the hotel to ask a simple question, and I was spoken to very rudely by the front desk staff. I then asked to speak to a manager, and when she got on the phone, I was told, "What do you want? I just got pulled out of a meeting!" The lady who screamed at me was the GM, Sarah Dudley (she told me it was Sarah Wright, so I don't know if she got married or was lying about her last name). I can't believe these people scream at guests who call and politely ask about the parking fee. I'm a very polite person, and didn't deserve to be treated that way. Why would I give these people hundreds of dollars to be screamed at. I guess they don't need or want the business.