F

Ferdinand Lee
Review of ClickDistrict

4 years ago

My friend who is an elite platnum member with marr...

My friend who is an elite platnum member with marriot booked 4 nights at this hotel. Upon entering, the lobby is pretty and is kind of my style. The guy who checked us in was nice enough but i think hes never checked in an elite member before because he did not give a welcome drink or ask if my friend wanted points or a welcome snack. We soon left for dinner and when we got back we asked another guy and he said ya we should have gotten a welcome drink. After finishing this drink we ordered two beers from this one older black guy who was like maybe 50 and when ordering he just looked at us and said "ya", 7 mins later, still no drink with only one other person in the bar, we just ended up leaving and going back in the room. Ok lets talk about the room, we got two twin beds which if your american is more like half a twin, i almost fell off 3 times last night. The wall on top of our window is covered with stains and the window itself seems unfinished. There were only 2 hangers in the room with no closet. There is no phone in the room as well to call for housekeeping which if im paying around 160 euros a night is very weird. My friend was trying chat online with them two days before we got to the hotel to request harbor view and stil no one has responded, so we dont even know why they have that option of communication. Also we requested when we booked the room for exta pillows and extra towels but when entering only one pillow per bed and one one towel per person...do they even look at the daily reservations??.....anyway that was our first night here, just woke up and started writing this on the second day here.....3 more nights to go...hopefully this place does not lose more stars with me....also we noticed that the person checking in was the same petson tending the bar for the most part...seems like they have a bit of a staffing problem.

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