Horrible! Horrible! We first arrived in the parkin...

Horrible! Horrible! We first arrived in the parking garage and the elevators were out due to renovations, there's a sign that gives instructions to call and a "swanky" golf cart will pick us up, so we call, the person on the other end of the phone didnt sound to pleased that we called, ask him to pick us up his reply was, "oh alright." Well, 10mins later no one arrives, so my wife and I walked 6 flights down, "oh did I mentioned this was our anniversary getaway?" We arrived to the front desk, the receptionist greeted us pleasantly, asked how was our day, I told her that we called to be picked up, but no one arrived, she said "oh they must be busy picking someone else up," I said no, because the golf cart was parked outside, her reply was "oh I'm sorry about that," as she continues to register me for my room she goes, "oh today is you and your wife anniversary, sorry again about the wait with the cart."
We finally get to our room, and the room is outdated, bathroom is outdated, the shower drained slowwwwlllyy! I called the front desk, and informed them that I wasn't satisfied with the room, and wanted to cancel my stay, with my reasoning why and the receptionist was understanding and canceled as requested. The outter appearance of the hotel looks good, but our experience was anything but good.