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Dan S
Review of Champion Jeep

3 years ago

When I was living in Adrian I leased a 2013 Ram 15...

When I was living in Adrian I leased a 2013 Ram 1500 for two years as my new daily driver and it was a great truck! During that time things changed, I bought a new house, took a promotion and was now living in Lansing. So when it came to turn the truck in, I did what any person would do, call their local dealer to schedule a turn in. Thinking this would be an easy process like it has always been in the past, I called Champion Chrysler (my new local dealer). The person I spoke to said they only have so many "lease turn in spots" available and that they weren't willing to accept my lease turn in since I didn't purchase it there -- I never heard anything like this before. After explaining the situation to her about me living in Adrian at the time and now moving to Lansing she didn't seem to care and suggested that I try another dealer or take it to the original dealer where I purchased it from. However, she did mention that if I was willing to purchase a car or truck from them that a spot would free up...really?! After hanging up and feeling like someone was trying to cheat me I called the next closest dealer, Slingerland Chrysler in Owosso and explained the situation. The lady I spoke to had no problem accepting my lease turn in and even mentioned it doesn't matter where you purchased it from. Obviously, being treated like this at Champion Chrysler has pretty much sealed their fate in me never doing business with them! As a person who loves MOPAR's, Porsche's (have 3), and Aston Martin's (own a DB9), its good to know Slingerland Chrysler will be around when I need to get my MOPAR fix on! Moral of the story Champion will only scratch your back if you scratch theirs first!

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