I loved the pharmacy the first few months i used i...

I loved the pharmacy the first few months i used it, all my prescriptions came on time and were free as my doctor said they would be. However, a few months ago i called my prescription refill in and didn't speak to a person, and said my order was sent. It didn't come so I called a week later, spoke to a machine again and said my refill was on its way. It still did not come so I called again and requested to speak to a person I was put on hold multiple times and the man said my prescription was delivered and I still have not received it weeks later.