Lauren Cole

Review of National Park Medical Center

The bedside manner of most of my nurses was absolu...

The bedside manner of most of my nurses was absolutely abhorrent. While in the e.r., I was brought a bedside potty full of someone else's poop. Once I got admitted, they brought me a food tray and placed it across the room and out of reach and told me I would have to call for help. When they bedpanned me, they left me sitting in it and when they DID remove it, they left me laying in wet bedding. I pushed the call button for over an hour just trying to get my iv line hooked back up and one OMG my visitors actually did the leg work and brought equipment from another room because the stuff in my room was broken or missing. When they approached me about billing in the emergency room they were very unprofessional asking me how I Intended to pay then and there. Once they were informed it was workers compensation they still somehow got my insurance information which I never provided and billed me instead of comp so now I'm having a major headache on reimbursement. I wouldn't send my worst enemy here let alone someone dying or injured. This place is an overpriced joke. Billed me over $10000 for equipment to bring me used and broken equipment. Shame on you.