I feel guilty giving this company a 1 star because...

I feel guilty giving this company a 1 star because it doesn't deserve a star at all. We were customers with them for 2 years and in the end, they screwed us--big time. They offered the Equal pay assistance program and made it sound glorious when we signed up. It was obvious that they hadn't exactly explained what was really going on. Since our bill went up in the summer months, we started accruing unpaid payments. Our end total was ~$1500!!!! So much for the assistance program. Don't sign up if you plan on canceling your account any time soon.